FAQ

Absolutely. Scan your photo and upload it as if it were a digital image. We lovingly enhance your photo and turn it into a custom memorial artwork. The final design is copyright-protected by Celebrating AnimaLove. 

Yes. You retain full ownership of any original photo, digital image or names and/or nicknames you submit. We only use your content with your permission for the purpose of creating your Personalized Tribute Picture and/or Message.

Yes! We encourage you to share your beloved companion’s Tribute Picture and/or Message with family and friends. We ask that you credit Celebrating AnimaLove for the custom artwork.

Absolutely. Many of our customers order a Personalized Memorial to comfort a friend or family member after the loss of their beloved companion. Just enter their shipping information at checkout, and we’ll deliver their Tribute Picture or Message beautifully packaged in the Personalized AnimaLove Box, with care and compassion.

Easels and professional frame and/or matting are available to accompany your personalized Tribute Picture and/or Message.

Select on your product page when making your order.  We provide these options to display your Personalized Memorials with dignity and beauty.

Great question! While we professionally frame and/or matt your Tribute Picture or Message for display, we include an additional high-quality print packaged in your Personalized AnimaLove Box. That way, you can begin cherishing your Personalized Memorial right away before the framed version arrives. The Personalized AnimaLove Box is our heartfelt gift to you.

Every physical Tribute Picture or Message is beautifully presented in our custom-designed Personalized AnimaLove Box, a keepsake box for your most meaningful mementos. It’s styled to your preferences, personalized with your beloved companion’s picture, and created to honor their memory with love and dignity.

You may, but you must have rights to use them. We add human editing to ensure the final result is copyrightable and unique to your Tribute Picture and/or Message.

Minor changes may be possible if your Tribute Picture and/or Message has not yet entered production. Contact us as soon as possible for any adjustments.

If your Personalized Tribute Picture or Message hasn’t gone into production yet, we’ll do our best to make the change for you. Reach out as soon as possible at support@celebratinganimalove.com and we’ll help.

Tribute Picture and Message products ship within 7–10 business days. Framed and/or matted products ship within 10-14 business days depending on availability of materials.

Yes. Once your tribute is packaged and ready to ship, we’ll send a tracking number to the email address you provided at checkout so you can follow its journey to your doorstep.

Only with your permission. You can opt out of public sharing at any time by contacting us.