Celebrating AnimaLove Privacy Policy
How We Protect the Memories You Trust Us With
Effective Date: June 2025
1. Who We Are
At Celebrating AnimaLove, we are deeply committed to protecting the personal information you share with us in the process of honoring your beloved companion. Whether you’re placing an order, subscribing to updates, or simply browsing our site, we treat your information with the same care and respect that we give to the Personalized Memorials we create.
Our official website is:
🌐 https://celebratinganimalove.com
We also use services like Gravatar to help personalize your experience when you leave comments. If you choose to leave a comment, an anonymized string (also called a hash) generated from your email address may be sent to the Gravatar service to determine if you have a profile picture linked to your email. Once approved, your Gravatar image will appear publicly alongside your comment.
📄 You can view the full Gravatar privacy policy here:
🔗 https://automattic.com/privacy/
2. What Personal Data We Collect and Why
We collect personal data to fulfill your orders, provide customer support, and improve your experience. This includes:
- Your name, email address, phone number, billing and shipping address , for order processing and support.
- Comments you leave including the data entered, your IP address, and browser user agent to detect spam.
- An anonymized hash of your email , to check for a Gravatar profile (see Gravatar’s privacy policy: https://automattic.com/privacy/).
- Media avoid including embedded location data (EXIF GPS) as it may be extracted by visitors.
- Contact form data , stored securely using Gravity Forms. You can request removal by contacting us at https://automattic.com/priv.
- Analytics anonymous usage info like page visits and time on site via Google Analytics.
3. Cookies
We use cookies to make your browsing and shopping experience smoother. Cookies may:
- Save your name, email, and website for future comments.
- Store login info and screen display settings.
- Track cart contents and preferences during your visit.
- Help determine if your browser accepts cookies.
4. Embedded Content From Other Websites
Articles or product pages may include embedded content (e.g. videos or images). This content behaves just as if you visited the third-party website directly. These sites may collect data, use cookies, and track your interaction with their embedded content.
5. Analytics
We use Google Analytics to better understand how visitors engage with our website. This includes tracking which pages you visit and how long you stay. We do not collect IP addresses or personally identifiable information.
6. Who We Share Your Data With
We share limited data with trusted third-party services, including:
- Stripe and PayPal, for secure payment processing.
- Mailchimp, only if you opt in for newsletters.
- WooCommerce, for managing orders and checkout.
We do not sell or rent your data. Only authorized team members can access your personal information.
7. WooCommerce and Payment Processing
We collect information during checkout to process your order. This includes:
- Products you viewed and added to your cart.
- Your IP address, location, and browser type for tax/shipping estimates.
- Name, billing/shipping address, email, and phone number.
- Optional account info for returning users.
We retain order data for at least 10 years to meet tax and legal obligations.
8. Cookie Details and Tracking
Cookies set during browsing or checkout may include:
- wp_woocommerce_session_HASH
- _stripe_mid , Learn more at https://stripe.com/gb/privacy
- _stripe_sid , Learn more at https://stripe.com/gb/privacy
9. Data Retention
We retain comments, contact forms, and order records indefinitely unless you request deletion. Account users may view, update, or delete their information (excluding usernames).
10. Your Rights
You may request a copy of your data, correct it, or request its deletion. This does not include data we must retain for legal or administrative purposes. Contact us at support@celebratinganimalove.com.
11. Where We Send Your Data
Comments may be scanned through an automated spam detection service. Shipping details may be shared with third-party carriers like USPS or Canada Post.
12. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal information from children. If we discover such data, it will be deleted immediately.
13. Updates to This Policy
We may occasionally revise this policy. When we do, we will update the effective date and notify you as required. Please check this page for the most current version.
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 support@celebratinganimalove.com
15. International Users
Celebrating AnimaLove is based in the United States, but we welcome visitors from around the world. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, or processed in the United States. By using our services, you consent to this transfer.
In accordance with global data protection laws such as the General Data Protection Regulation (GDPR), you may have the right to access, correct, restrict, or delete your personal data. To make a request, please contact us at support@celebratinganimalove.com.
16. Accessibility
We want every member of our community to feel supported. If you need help understanding this Privacy Policy in simpler terms or require an accessible version, please reach out to us at support@celebratinganimalove.com. We’re here to help.